Roll crusher doe coal crushing plant Essay Example

Roll crusher doe coal crushing plant Essay Usage and Application of Rollers Crusher Roller Crusher is widely used for secondary and fine crushing in the industry of mining, building materials, chemical industry, metallurgy and so on. It can crush materials in middle hardness, such as rocks, ore, coke,lump coal, slag, mineral slag, cement clinker, fireproof materials and so on.Working Principle of Rollers CrusherThe motor drives the fixed roller and movable roller to work via reducer, V-belts or coupling. Materials are put into the space between the the two rollers via the feed entrance, as the two rollers inward turning, the input materials are crushed, pressed, and at last come out from the bottom of the machine.Features of roller crusherCompact structure, low noise and efficiency.Easy to install, no need of foundation almost.The pressure and end products size can be easily adjusted.Low maintenance cost and easy to maintain.Zhengzhou Great Wall Machinery Co., Ltd is located in Zhengzhou Hi-tech Industrial Development Zone. A dhering to the spirit of â€Å"do own job well , keep improving, technical innovation, forge ahead† and depending on the strong technology research development strength and the excellent facilities , after more than twenty years exploration and innovation of the production management , now our company has become a competitive and influential large and medium-sized mining machinery manufacturer.Great Wall self-developed and manufactured a series of products with core competitiveness, roll crusher, such as cone crusher , VSI sand making machine , jaw crusher, impact crusher, high pressure suspension mill etc . The main products involve stone production line, sand making line, mobile crushing plant, grinding plant and other complete set of equipment for mining. So we are able to provide advanced and high efficient equipment for big projects in various fields, such as mining, building materials, railway, highway, bridge, water electricity, coal, chemicals etc.cone

The Bureaucracy in the United States Essay Example

The Bureaucracy in the United States Essay Example The Bureaucracy in the United States Paper The Bureaucracy in the United States Paper Some examples of bureaucracy in the United States are: the International Revenue Service, which collects taxes from citizens. The Federal Bureau of Investigation, which looks into crimes for American citizens. The Postal Service, which delivers mail to citizens and the Health Care Financing Administration, which reimburses states fro money, spent on health care for the poor. An Iron Triangle is the relationship among an agency, a committee and an interest group. For example the Department of Veterans Affairs is a triangle made up of the house and Senate committees on Veteran Affairs and Veteran’s organizations. These three would make up a strong alliance with each other. The department would do what the committee wanted them to do and in return get political support and budget appropriations and the committee would do what the department wanted and in return get votes and campaign contributions. The Department of Housing and Urban Developing is also and Iron Triangle because it works closely with mayors and real-estate agents. Another example of this is the Department of Agriculture, which works closely with form agencies. The Small Business Administration works closely with congress and loan programs that make it so strong that even the most popular President cannot beat them. The Federal Communications Commission works with broadcasters and heads of cable-television companies. They however are feeling the pressure of separate demands coming from both the television guys as well as the broadcasters. The common government agency today is not an iron triangle but an issue network. An issue network consists of people in Washington based interest groups, on congressional staffs, in universities and think tanks, and in the mass media who regularly debate government policy on a certain subject. The networks are split along political, ideological, and economic lines. When Reagan became president he filled these jobs with people who were from that part of the issue network holding free-market or anti-regulation views. When Bush became president he filled them with more centrists member of the issue network. Clinton then brought back the consumer activist and Bush Jr. will probably follow in his father’s footsteps and fill these positions again with centrist members.

The Purpose of a Resume - Resume Tips for Recent Graduates

The Purpose of a Resume - Resume Tips for Recent Graduates This article was originally posted at New Grad Life. A common misconception about resumes is that they are meant to describe what you did in your past jobs. In actuality, the most effective resumes are written from a FUTURE perspective. In other words, your resume will work if you think about what a potential employer would want to know about how you WILL perform. What experience do you have that will make you a contribution to their firm or organization? Photo by Ed Brambley, CC-BY-SA 2.0 If you are writing a resume from the perspective of the FUTURE, here’s what will happen: 1. Measurable Results. You will write detailed bullets that demonstrate your capability to achieve measurable results. That means: include numbers as often as possible. Don’t just say you tutored students; say how many and by how much their grades improved. Don’t say you were successful; tell us exactly what results you achieved. Don’t just say â€Å"increased;† tell us by what percentage. Your readers will imply that you can produce similar results for them. 2. Finding Relevance. You will think about the purpose and priority of each item on your resume. Does it matter that you worked as a bartender if you are now applying for marketing positions? Maybe, if you you were a student working 20 hours/week and still maintained a 3.8 GPA, or if you were the highest-tipped bartender at the establishment. Additionally, bartending demonstrates your ability to multitask and interact with a wide variety of people. But it does not need to take up three lines on your resume, just because it’s what you did; you can make it a short bullet under your â€Å"Education† section to show you were doing it while in school full time. 3. Deleting Irrelevant Items. You will delete anything that is irrelevant or of minimal importance to your future. These things include stuff you did in high school. High school activities are no longer relevant – you had 4 years of college to become who you are now, and if you did less in college than you did in high school, looking into the future, the logical conclusion is that you will do less and less as time goes on. Let us help you look your best on your resume and in all your writing. The Essay Expert provides writing help with LinkedIn profiles, resumes, cover letters, and other writing projects.

Impact of climate change on timber engineering structures Research Paper

Impact of climate change on timber engineering structures - Research Paper Example The differing opportunities and threats posed by timber structures and climate change are outline below. 1. TIMBER STRUCTURES AND BUSHFIRES Climate change has been related to bushfires directly and increasing temperatures have been taken as a sign that bushfires are only bound to increase in the future. An estimate puts the change in temperature due to global warming in Australia between 0.4 and 2oC by the year 2030 above the 1990 levels while the change by 2070 is projected between 1 and 6oC. (Preston & Preston, 2006) It could easily be expected that the exposure of timber to bushfires would result in the timber structures being damaged beyond repair by fires. However this is not entirely true as timber structures do not face any real threats as long as the heat from the bushfires is radiant in nature. Appropriately AS 3959-2009 specifies three classes of timber that can be used in areas at risk of bushfires. These ratings are based on the BAL (Bushfire Attack Level) ratings and include timber with a seasoned density of 650 kg/m3, 750 kg/m3 and timber that is resistant to bushfire. Timber is made resistant to bushfire t hrough the use of the materials inherent properties, by dousing and coating with fire retardant chemicals or through the application of fire retardant substrates. (Standards Australia, 2009) However AS 3959-2009 does not place any constraints for using special timber classes in places where no direct exposure to heat is speculated. Such regions of timber usage include the floors, wall frames, roof framing walls, ceiling lining etc. The timbers specified for use in the standard mentioned above are found abundantly in Australia. Seven kinds of timbers with high densities are specified as being fire resistant and their testing has proved the levels of endurance that could be expected with their use. Based on these pieces of evidence it can be inferred that timber can be used in increasing numbers without the risk of significant impacts from climate change on timber engineered structures. 2. Spread of Termites and Other Pests Another major impact of climate change has been its help to spread various species of insects beyond their normal modus operandi. The increase in temperatures is driving more and more species to occupy newer areas. In the Australian context there has b een a net migration of a number of different plants, animal an insect species towards the south as temperatures are on the rise. The increasing temperatures provide these species with better breeding grounds that are favourable so a net migration occurs. The case of malaria moving farther down south is just one such manifestation (McMichael, 2003) where the operating areas for mosquitoes have increased as global temperatures are on the rise. A similar problem is exhibited through the spread of termites to newer locations as temperatures become more and more favourable for their breeding and growth. Regions like Victoria are more at danger than others because 30 of the 78 municipalities in Victoria do not require any anti-termite protection for buildings. This indicates that most of the buildings, houses and other structures in these municipalities will be prone to termite infestations in the near future. At present there is little to no action on the part of the government to mitiga te such threats. The various builders, developers and purchasers should be alerted by the local government as to expected chances of termite and other pest based infestations. Moreover there is dire need for coordination between government regulatory agencies and etymologists in order to identify the migration patterns of termites and other such pests that could cause large damages in the future. 3. Increased

Evaluation of Website Content Essay Example | Topics and Well Written Essays - 500 words

Evaluation of Website Content - Essay Example The site does not specify an author’s name but it states the copyrights are with Tom Way. The institution said to have published this document is the ‘Environmental Assessment Center, United States. It also specifies that the Dihydrogen Monoxide Research Division is situated in Newark, Delaware. The main aim of this site is to provide a platform for discussion by providing unbiased data. Though the URL of the site is given, the publisher does not disclose his qualifications. The chief goals of this site are to provide unbiased data on the subject of Dihydrogen Monoxide and also serve as a forum for discussions. The information given seems to be fairly detailed but one cannot guess how much of it is true. Moreover, the page seems to be a mask for advertising and therefore, the information cannot be said to be authentic or accurate. The name of the author has not been specified and it seems as though information and data have been gathered from various places. The site has an online store selling T. shirts and other things and the general public are asked to visit and lend their support by purchasing them. The site gives the last updated date, but this does not seem to be valid because it looks to be automatically updated every day and proves to be inauthentic. Moreover, it clearly states – â€Å"content veracity not implied† which clearly proves that the site is invalid as also its information. In addition, the site does not have a home page and an ‘about us’ page to give us information about the people running the site.

Job Satisfaction And Its Importance In The Workplace Education Essay

Job Satisfaction And Its Importance In The Workplace Education Essay Job satisfaction is increasingly becoming important in the workplace. Employers now recognise that the happier their employees are, the better will be their attitudes towards the work, the higher their motivation and the better will be their performance. Job satisfaction in any field of work depends a lot on how conducive the work environment is. The work itself, the pay and the scope for promotion are only some of the factors which have an impact on job satisfaction. Educators job satisfaction is important as it has a direct impact on students achievement and their future career (Pitkoff, 1993). An educator who is unsatisfied with his/her job tends to be unmotivated and more likely to escape from his/her responsibilities. In these circumstances, we tend to see an increase in absenteeism among teachers. Such educators usually show little concern in school matters and this obviously has a negative impact on the performance of our children. Various studies have been carried out in the past to assess the impact of motivation and job satisfaction on employee productivity and performance (Vroom, 1964). Some of these studies have found a positive relationship between job satisfaction and job performance which leads to the conclusion that satisfied employees tend to perform much better than less satisfied ones. 2.1 Definition of job satisfaction Job satisfaction is one of the most investigated topics in the fields of organizational behaviour. The most-used research definition of job satisfaction is by Locke (1976), who defined it as . . . a pleasurable or positive emotional state resulting from the appraisal of ones job or job experiences (p. 1304). It is now recognized that job satisfaction is a global concept that also comprises various facets (Judge et al., 2001) including pay, promotions, co-workers, supervision, the work itself, recognition, working conditions, and company and management. Job satisfaction has also been defined as the extent to which a staff member has favourable or positive feelings about work or the work environment (De Nobile, 2003). It refers to the positive attitudes or emotional dispositions people may gain from work or through aspects of work (Furnham, 1997; Locke, 1976). Ivancevich et al. (1997) defined job satisfaction as the feeling and perception of a worker regarding his/her work and how he or she feels himself well in an organization. Davis and Newstrom (2003) and Dessler (2001) describe job satisfaction as a set of favorable or unfavorable feelings for the employees to perceive their work and that determine the possibility of a major disposition to achieve higher performance. Therefore, job satisfaction refers to an individuals general attitude toward his or her job (Robbins, 1998). Jensen (2000) defines job satisfaction as: a sense of personal growth most often measured by the extent of new challenges and learning situations experienced (p. 1). On the other hand, job dissatisfaction refers to unhappy or negative feelings about work or the work environment (Furnham, 1997). There exist many factors which may result in job dissatisfaction. Some of them are poor working conditions, overwork, low levels of pay, no scope of promotion or career advancement and lack of recognition. But what is worst are the consequences of job dissatisfaction which obviously affect both the employees and the organization. It may result in loss of motivation, lack of interest, frustration, poor productivity, absenteeism and even high turnover rates. To sum up, we can say that job satisfaction describes how content an individual with his or her job and also implies doing a job one enjoys, doing it well, and being suitably rewarded for ones efforts. Job satisfaction further implies enthusiasm and happiness with ones work. 2.2 Factors affecting job satisfaction Job satisfaction depends on several different factors such as satisfaction with pay, promotion opportunities, fringe benefits, job security, relationship with co-workers and supervisors and communication within the organisation. (Nguyen, Taylor, Bradley, 2003). Job satisfaction may lead to cost reduction by reducing absences, task errors, conflicts at work and turnover. As work is an important aspect of peoples lives and most people spend a large part of their working lives at work, understanding the factors involved in job satisfaction is crucial to improving employees performance and productivity. 2.2.1 Age Age is one of the factors affecting job satisfaction. Various studies carried out in this field have shown that job satisfaction tends to increase with age. That is older employees tend to report higher satisfaction and younger employees report the lowest job satisfaction rates (Warr, 1992). However, the study carried out by Oshagbemi (2003) in United Kingdom (UK), found that the relationship between job satisfaction and age was insignificant for employees of the UK universities. 2.2.2 Gender Several researchers have examined the relationship between job satisfaction and gender (Mason, 1995). However, most studies have shown contractions in the relationship between job satisfaction and gender of the employees. On one hand, some studies have found women to be more satisfied than men (Ward and Sloane, 1998), whereas other studies have found men to be more satisfied than women (Forgionne and Peters, 1982). 2.2.3 Working environment It is essential to provide employees with a work environment which is conducive to their overall development. They need an environment which is healthy and safe and which caters for both personal comfort and facilitates doing a good job. As mentioned earlier, people spend a high percentage of their lifetime at work. So we can say that employees expect more than money for the work they do. Hence, it can be said that having a friendly and supportive environment can lead to increased job satisfaction. Syptak, Marshland and Ulmer (1999) advise organisations to do everything they can to keep the companys equipment and facilities up to date. In their article, they also recommend organisations to avoid overcrowding and allow each employee his or her own personal space, whether it is a desk, a locker or even just a drawer (p. 1). 2.2.4 Fair policies and practices Individuals who perceive that promotion decisions are made in a fair and just manner are likely to experience satisfaction from their jobs (Witt and Nye, 1992). Very often employees are demotivated and dissatisfied with their jobs because unfair policies and practices prevail at their place of work. It is therefore of utmost importance for organization to have a fair and equal system in terms of practices and policies so that there is no discrimination and frustration. It is a fact that organization which follows the right procedures to promote employees creates a culture of trust, loyalty and beliefs in the whole organization. When an employee gets fair promotion, which is generally based on his true assessment, he gets a type of recognition, and hence, increases his job satisfaction. In other words, we can say that promotion provides opportunities for personal growth, more responsibilities, and increased social status. 2.2.5 Caring organization Taylor (2000) suggested that job satisfaction is directly related to a companys investment in its employees well- being. Arthur (2001) pointed out that employees want to believe their company really cares about them. Care can be shown in various ways, but generally it takes into consideration career development, adult treatment, being taken seriously and being appreciated for a job well done. (p. 221). When people feel that the organization for which they are working cares for them and takes actions in order to improve their work and lives, they are happy and this creates higher satisfaction. These employees furthermore become loyal and committed. Advantages of job satisfaction to the organisation The Frederick Herzbergs theory and job satisfaction To better understand what keeps job satisfaction high, it is important to recall Frederick Herzbergs theory. The latter put forward that satisfaction on the job depends on two elements: hygiene issues and motivators. Hygiene issues (dissatisfiers) Motivators (satisfiers) Organisational policies Work itself Kind of supervision Achievement Salary Recognition Interpersonal relations Responsibility Working conditions Growth opportunities Job security According to the Herzbergs theory, Hygiene issues cannot motivate employees but they can help to minimize dissatisfaction, if handled properly (p. 1). These issues are directly related to the employees working environment. On the other hand, motivators create satisfaction by fulfilling individuals needs for meaning and personal growth (Syptak, Marshland and Ulmer, 1999). The above theory can be very helpful in guiding organizations on how to maintain employee satisfaction. Job satisfaction and productivity Studies have shown that, only a few organizations believe that job satisfaction is a crucial element in their overall strategy and very little is being done to promote it. This can be due to the fact that many organisations fail to understand the link between job satisfaction and productivity. Should we not care about job satisfaction? Is it true to say that happy workers are productive ones? In fact, in the right conditions and settings, job satisfaction can to a great degree lead to higher productivity. If employees feel that their jobs are fun and interesting, they will be more willing to give extra effort at work for the benefit of the whole organization. Instead if employees have the feeling that their occupations are meaningless and boring, they will have a negative attitude which will definitely lead to a decline in productivity. Job satisfaction helps to create a better working environment When employees are enjoying a higher degree of job satisfaction they tend to be more helpful and friendly with their colleagues at work. This helps to promote teamwork where sharing of information and knowledge is enhanced. Moreover studies have shown that job satisfaction among employees may lead to a better and safer working environment with lesser negative conflicts which otherwise would impede the smooth running of the organization. Job satisfaction and absenteeism and turnover High rate of turnover has always been a great problem to many organizations. It obviously results in loss of potentials and talents and causes huge losses in terms of additional costs. According to Sattler and Mullen, generally, the more productive people are, the more satisfied they tend to be and when employees feel satisfied they are less likely to leave the organization. (2007). From this, we can say that in order to retain talented people in the organisations, managers need to devise strategies in order to bring about job satisfaction. Once employees are happy and satisfied at work, the rate of absenteeism and turnover will be lower. Achievement and responsibility According to Herzberg theory, achievement and responsibility are two important motivational factors which can be used to create job satisfaction at work. Noe (2005) suggests that learning can be facilitated by providing employees with specific challenging goals and objectives (p.111). In this context, managers need to set clear and achievable goals to their employees. This will help to provide employees with a sense of achievement on completion of tasks and may bring about more satisfaction. Furthermore organisations need to empower and encourage their employees to take more responsibility. Such strategies do help to bring more satisfaction in employees and make them more loyal, committed and will have ownership interests in their jobs. Employee satisfaction can lead to customer satisfaction Numerous studies have been carried out to look at the link between customer and employee satisfaction. Many of them have shown a relationship between employee satisfaction, customer satisfaction and profitability. For example, a study carried out at Sears Roebuck Co. showed that a five-point improvement in employee attitudes led to a 1.3 rise in customer satisfaction which, in turn, generated a 0.5 increase in revenues. Brooks (2000) reviewed the relationship between financial success and customer and employee variables (e.g., customer satisfaction, employee satisfaction, etc.) and found that, depending on market segment and industry, between 40 and 80 percent of customer satisfaction and customer loyalty was accounted for by the relationship between employee attitudes and customer-related variables. Similarly, Vilares and Cohelo (2000) found that perceived employee satisfaction, perceived employee loyalty, and perceived employee commitment had a sizable impact on perceived product quality and on perceived service quality. In other words, when our staff is happy, our customers will be too. At the heart of these endeavors is a strong belief that todays employee satisfaction, loyalty and commitment influence tomorrows customer satisfaction, loyalty and commitment-and, ultimately, the organizations profit and growth. Job satisfaction is a matter of great significance for employers. As shown above, organizations benefit a lot from satisfied employees in the following ways: à ¢Ã¢â€š ¬Ã‚ ¢ Lower staff turnover à ¢Ã¢â€š ¬Ã‚ ¢ Higher productivity à ¢Ã¢â€š ¬Ã‚ ¢ Reduction in conflicts and complaints à ¢Ã¢â€š ¬Ã‚ ¢ Punctuality (reduced lateness) à ¢Ã¢â€š ¬Ã‚ ¢ Better worked morale Therefore, we can say that job dissatisfaction affects both the organisation and the employees negatively. If job dissatisfaction prevails, the organisation is likely to be affected through poor customer service, quality production and profitability. It is a clear and obvious that employees lacking loyalty and commitment will show very little original thinking and will absent themselves very often from work. All these put together will clearly result in poor performance and low profitability for the organisation. Job satisfaction in the primary educational sector It is known to everyone that reward and recognition are very scarce when it comes to the primary educational sector. Numerous studies carried out by sociologists have confirmed this. Moreover, as most of the teachers work is being carried out within the walls of closed classrooms, teachers often find themselves isolated from others without any support from peers and superiors. Due to such organisational structure, teachers do not receive appropriate feedback from others and often find it hard to work together so as to improve their work. According to Frase, 1992, many teachers leave teaching within the first three years of employment as a result of these conditions. Decision makers therefore need to find ways to retain teachers in the profession and keep them motivated and at the same time promote satisfaction. Studies have shown fairly convincingly that teachers are motivated more by intrinsic than by extrinsic rewards. Pastor and Erlandson (1982) Carried out a survey which found that teachers identify their needs and measure their job satisfaction by factors such as participation in decision-making, use of valued skills, freedom and independence, challenge, expression of creativity, and opportunity for learning. In a survey conducted by Brodinsky and Neill (1983), a majority of school administrators (and teachers) cited three policies that effectively improved morale and motivated their staffs: shared governance, in-service education, and systematic and supportive evaluation. New Theories of Teacher Motivation Frase, 1992 identified two sets of factors that affect teachers ability to perform effectively and therefore derive job satisfaction. These two factors are 1. Work context factors 2. Work content factors. Work Context Factors Work context factors are those which meet the basic needs such as à ¢Ã¢â€š ¬Ã‚ ¢ the class size à ¢Ã¢â€š ¬Ã‚ ¢ discipline conditions à ¢Ã¢â€š ¬Ã‚ ¢ availability of teaching materials à ¢Ã¢â€š ¬Ã‚ ¢ the quality of the head masters supervision and his/her leadership style According to Frase, 1992, the above context factors do not bring job satisfaction as such. However, during their absences or if not well handled, problems which might affect the teaching and learning process might crop. They may thus lead to job dissatisfaction. Work Content Factors According to Frase, once again, work content factors are intrinsic aspects related to the work itself. They include opportunities for à ¢Ã¢â€š ¬Ã‚ ¢ professional development such as further on job training leading to personal growth à ¢Ã¢â€š ¬Ã‚ ¢ Recognition of hard work à ¢Ã¢â€š ¬Ã‚ ¢ challenging and varied tasks à ¢Ã¢â€š ¬Ã‚ ¢ increased responsibility and empowerment à ¢Ã¢â€š ¬Ã‚ ¢ achievement and authority. Studies carried out by the National Center for Education Statistics in the United States (1997) have clearly shown that teachers who do not feel supported in the above fields are less motivated to do their best work in the classroom. Their data confirm that staff recognition, parental support, teacher participation in school decision making and control in the classroom are the factors most strongly associated with teacher satisfaction. Difficulties educators face in the classroom As an educator, it can bring much satisfaction to see students develop new skills and competences and achieve success in terms of knowledge. However, it may be frustrating when one is dealing with unmotivated or disrespectful students. Very often, teachers must cope with unruly behaviour and violence in the schools. Teachers may experience stress in dealing with large classes, heavy workloads, or old schools that are run down and lack many modern facilities. Accountability standards also may increase stress levels, with teachers expected to produce students who are able to exhibit satisfactory performance on standardised tests in core subjects. Many teachers are also frustrated by the lack of control they have over what they are required to teach. Working Conditions It takes a decent work environment to teach well. Art 8 or the 1966 ILO/UNESCO Recommendation states that, we must improve the working conditions and school environment so as to best promote effective learning and teaching, and enable teachers to concentrate on their professional tasks. Workload has to be fair to be able to carry or tasks effectively and must not have a negative impact on the health and safety of teachers. Also, the authorities must devote equal teaching resources to all educational institutions. School climate The values, attitudes, expectations and behaviour more or less shared by the members of a school community are generally referred to as school climate. A positive school climate plays an important role in fostering teachers performance, academic achievement of students and school motivation. A positive school climate nurtures an atmosphere of trust and mutual respect between each and everyone in the school. Teachers would like to work in schools where they can feel comfortable with their colleagues and the school leadership. Therefore, creating a healthy school environment for everyone begins by supporting healthy relationships among the staff. Healthy relationships produce a climate conducive to honesty, open communication, and risk-taking (Ames Miller, 1994). In a true learning community, cooperative learning and mutual respect are expected of faculty as well as students. Establishing a supportive school environment increases self-esteem and achievement (Cantwell, 2003). Leadership Teachers are more satisfied when their head teachers are good and model leaders. This includes motivating employees to do a good job and striving for excellence. Effective head teachers create structures in which it is clear that teachers have a certain authority. In certain schools some head teachers empower their teachers to work on certain tasks like creating a media and audio visual room, or creating other structures for the benefit and welfare of students as well as for staff members. Such kind of empowerment and trust in employees yield commitment, loyalty and higher performance at the place of work. Such leaders motivate subordinates to do more than originally expected. They raise the consciousness of subordinates about the importance and value of designated outcomes and ways of reaching them and, in turn, get subordinates to transcend their own immediate self-interests for the sake of the mission and vision of the organization. (Yammarino, Spangler and Bass,1993). Teachers performance Educators job is one which does not produce tangible goods whose quality could be measured quantitatively. Their jobs consist of preparing pupils of 5-11 years old academically and help them in their overall development. As a matter of fact, it is difficult to measure their performance. A few years back, with ranking system at the CPE level, inspectors and school head teachers used to assess the performance of their staff by analyzing the performance of students in the final exam. However, this is not an ideal way of measuring performance as there are other factors apart from the CPE pass rate which are linked to the teachers performance. Training After completion of a two year diploma course at the Mauritius Institute of Education (MIE), the educator is posted in a given school and is assigned the responsibility of a class. The MIE together with the Ministry of Education offer supplementary courses so as to upgrade the standards of educators and at the same time keep them abreast changes occurring in terms of methodology, contents and curriculum. Some of these courses are: à ¢Ã¢â€š ¬Ã‚ ¢ Certificate in Educational Management à ¢Ã¢â€š ¬Ã‚ ¢ Diploma in Educational Management à ¢Ã¢â€š ¬Ã‚ ¢ Advanced Certificate in Educational Management After the completion of these courses, educators are eligible for a rise in their salary and furthermore are eligible to postulate for jobs like Deputy Head Teacher and Head Teacher. It is a fact that the more positive the perceptions employees have concerning the usefulness and scope of advancement the training sessions will provide to them, the higher will their job satisfaction. Promotional prospects Promotion in the primary sector is based on seniority. It is only after about twenty five years of service that a teacher will be automatically promoted to Deputy Head Teacher. From there, the latter will have to wait for some five more years to aspire to become the head of a school. As a matter of fact, the promotional scope is rather restricted and this is a real demotivating factor to many educators in the field.

Attrition Rate in the Call Center Industry

Attrition has been an evident problem for every organization due to either jack of appreciation or lack of proper job sculpting. But what is attrition? Simply put, it is the reduction in the number of employees through retirement, resignation, etc. Attrition affects two things: 1) the morale of other employees; and 2) the financial position of the organization. The group chose this topic because we are greatly interested in such field. The group is curious as to why the rate of turnover in the call center agency is high and what is the effect of this to the call center organizations.Why do these employees leave their jobs as call center agents? Is it because of the unjust compensation that these call centers are providing or is it because call center agents in general are not happy with what they do? We can draw many conclusions but at the end of the day, conducting a research would give us peace of mind. B. Significance of the Study The significance of the study is to be able to giv e emphasis as to why the rate of turnover in the call center industry is high. The group will only focus on the causes and the effects of attrition in the said industry.The study would serve as a guide and would be of great help to call center organizations in maintaining employees in their company. Furthermore, the study would be able to show the importance of the call center industry in the city of Manila. C. Problem and Objectives Problem: What are the causes Of attrition and how does it affect the call center industry? Objectives: To explain what attrition is and its difference from turnover To give emphasis on why call center agents resign To determine the factors of attrition To show how attrition affects the call center industry To present the facts obtained through out the whole research D.Assumption and Hypotheses Call center agents resign from their currents posts because they are not pappy with what they do. There will always be that feeling of being unsatisfied and it wi ll always bother them. Some would think to themselves, â€Å"Why am I doing this when can do so much better. † Most fresh graduates or undergraduates who are in need of fast cash apply at call centers to have something to do for the mean time but after a while, they move on, leaving the organization to find quick replacements at which before that can do so, the financial position Of the company will be affected.E. Scope and Limitations This study focuses on the cause and impact of attrition in the call center industry with regard to the turnover rate of employees, why call center agents leave call centers, and how the loss of employees affect these call centers. The study will only gather respondents that are call center agents that are employed within the jurisdiction of the city of Manila. F. Definition of Terms Attrition – a reduction in the number of employees or participants that occurs when people leave because they resign, retire, etc. And are not replaced Burno ut -? physical or mental collapse caused by overwork or stress Call center – an office set up to handle a large volume of telephone calls, especially or taking orders and providing customer service Call center agent -? basic employee of a call center Compensation – something awarded to someone Customer service -? provision of service to customers before, during and after a purchase; a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation Economy -? consists of the production, distribution or trade, and consumption of limited goods and services by different agents in a given geographical location